Home Account and security
What are the accepted languages for RapidCents billing?
0 out of 1 found helpfulThe dashboard header has a language switcher. A list of billing languages is not a setting on the invoice screen.More steps are in Create and send an invoice.
What are the password restrictions?
0 out of 1 found helpfulUser Settings does not include a password form. Its security tab is MFA. Use Enable 2FA there. Password rules are not published on that screen.More steps are in Account security and MFA.
This action is not a tab on User Settings. The tabs are Configurations, Notifications, Business Logo, MFA, and, for a Castle terminal business, Batch Settlement and Terminal Settings. There is no screen here to change the login email, transfer the owner, close the account, edit a bank account, or import card numbers from another provider.More ...
Read MoreHow to update your business address?
0 out of 1 found helpfulThis action is not a tab on User Settings. The tabs are Configurations, Notifications, Business Logo, MFA, and, for a Castle terminal business, Batch Settlement and Terminal Settings. There is no screen here to change the login email, transfer the owner, close the account, edit a bank account, or import card numbers from another provider.More ...
Read MoreHow to verify my business address?
0 out of 1 found helpfulThis action is not a tab on User Settings. The tabs are Configurations, Notifications, Business Logo, MFA, and, for a Castle terminal business, Batch Settlement and Terminal Settings. There is no screen here to change the login email, transfer the owner, close the account, edit a bank account, or import card numbers from another provider.More ...
Read MoreHow to change an existing RapidCents password?
1 out of 1 found helpfulUser Settings does not include a password form. Its security tab is MFA. Use Enable 2FA there. Password rules are not published on that screen.More steps are in Account security and MFA.
What happens when there is an unrecognized RapidCents login email access attempt?
0 out of 1 found helpfulThis action is not a tab on User Settings. The tabs are Configurations, Notifications, Business Logo, MFA, and, for a Castle terminal business, Batch Settlement and Terminal Settings. There is no screen here to change the login email, transfer the owner, close the account, edit a bank account, or import card numbers from another provider.More ...
Read MoreHow to change the email address associated with a RapidCents account?
0 out of 1 found helpfulThis action is not a tab on User Settings. The tabs are Configurations, Notifications, Business Logo, MFA, and, for a Castle terminal business, Batch Settlement and Terminal Settings. There is no screen here to change the login email, transfer the owner, close the account, edit a bank account, or import card numbers from another provider.More ...
Read MoreHow to change the owner of a RapidCents account?
0 out of 1 found helpfulThis action is not a tab on User Settings. The tabs are Configurations, Notifications, Business Logo, MFA, and, for a Castle terminal business, Batch Settlement and Terminal Settings. There is no screen here to change the login email, transfer the owner, close the account, edit a bank account, or import card numbers from another provider.More ...
Read MoreThere is no control to skip MFA
0 out of 1 found helpfulThere is no dashboard control to skip MFA, to sign in with a backup code, or to turn off another person's MFA. Admins open Settings and the MFA tab, then Enable 2FA, and save a phone number.More steps are in Account security and MFA.
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